NICCA USA continuously strives to achieve the highest quality in our products. We have management systems in place to ensure this top quality.
Here are 2 programs that help NICCA USA achieve our quality goals:
ISO 9001-2008: NICCA USA has been certified ISO9001-2008 for 13 consecutive years. Since 2000, NICCA USA has been following the 8 management principles required by ISO: Customer focus, Leadership, Involvement of People, Process approach, System approach to management, continual improvement, Factual approach to decision making and mutually beneficial supplier relationships.
KPI: NCCA USA has implemented a KPI (Key Performance Indicators) program to define and measure progress toward organizational goals. These goals include quality control and have helped our production department achieve the highest yield of quality batches in our history for 2013.
