NICCA USA, Inc is always looking for a higher customer satisfaction

NICCA USA, Inc. is dedicated to fulfilling customer needs. To do so, the R&D department provides custom development. This service is based on a close relationship between the two technical teams which discuss at first every aspect of the project from a technical point of view as well as a logistic point of view. NICCA USA, Inc. R&D will take into consideration all customer requests and will work toward complete satisfaction by providing detailed laboratory test results and samples for on site trials. NICCA USA, Inc. is very aware of the demands of the textile field. Indeed the Industry is now working with a very short lead time to satisfy every link of the supply chain. Our R&D department is sourcing materials domestically as much as possible always with the perspective of quality and price. Moreover, NICCA USA, Inc.’s developments also comply with the different levels of sustainability required by the customer’s EHS division.

About Magali Brown

Magali is from Carcassonne, France. She has her master’s degree in chemistry with a specialization in textile and chemicals for textile. She spent 6 years in Fukui, Japan where she obtained her Ph.D. in amenity fiber from the University of Fukui. After obtaining her Ph.D. Magali began working for NICCA Chemical in Japan. After 6 months she relocated to NICCA USA, Inc. where she has been for the past 2 ½ years. Her current role is New Product Development Supervisor where she works closely with customers to meet their needs and requirements. Two main areas of focus are using exciting products and/or custom developments to meet customer’s processes and performance. She is a member of AATCC and is part of their flammability committee. She lives with her husband and their handsome baby boy born earlier this year.
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